Privacy policy

Effective Date: April 08, 2025

A legal disclaimer

The information, services, and products provided by Lolyspa are intended for general wellness and relaxation purposes only. They are not intended to diagnose, treat, cure, or prevent any medical condition or disease. All content, including but not limited to text, advice, and recommendations, is not a substitute for professional medical advice, diagnosis, or treatment..

Privacy Policy - the basics

Effective Date: April 08, 2025

At Lolyspa Wellness Center ("Lolyspa," "we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our wellness center, use our services, or interact with our website or online platforms. By engaging with Lolyspa, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, mailing address, date of birth, and payment details provided when you book appointments, purchase services or products, or sign up for our newsletter.
Health-Related Information: Information you voluntarily share, such as wellness preferences, medical conditions, or allergies, to help us tailor your experience (e.g., during consultations or treatments).
Usage Data: Information about how you interact with our website, such as IP address, browser type, pages visited, and time spent, collected via cookies or similar technologies.
Other Information: Feedback, survey responses, or communications you provide to us.

2. How We Use Your Information

We use your information to:

Schedule and manage appointments.
Provide and personalize wellness services.
Process payments and fulfill orders.
Communicate with you about appointments, promotions, or updates (with your consent where required).
Improve our services, website, and customer experience.
Comply with legal obligations or protect our rights.

3. How We Share Your Information

We do not sell or rent your personal information. We may share your information with:

Service Providers: Third parties who assist with operations (e.g., payment processors, appointment scheduling software), bound by confidentiality agreements.
Legal Requirements: Authorities if required by law or to protect the safety, rights, or property of Lolyspa or others.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. How We Protect Your Information

We implement reasonable physical, technical, and administrative measures to safeguard your data against unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security of your information.

5. Your Choices and Rights

You may:

Opt out of promotional emails by clicking "unsubscribe" or contacting us.
Request access, correction, or deletion of your personal information by contacting us at [insert contact info].
Decline to provide certain information, though this may limit your ability to use some services.

6. Cookies and Tracking Technologies

Our website may use cookies to enhance your experience. You can adjust your browser settings to disable cookies, but this may affect functionality.

7. Third-Party Links

Our website or communications may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their policies.

8. Children’s Privacy

Lolyspa’s services are not intended for individuals under 13. We do not knowingly collect personal information from children under 13. If we learn such data has been collected, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated effective date. Your continued use of our services after such changes constitutes acceptance of the revised policy.